for Help Meister Login 

ID in Reports  (ID: 301)   Question  
Because a help record in Help Meister can have the same name as another help record, we use a Help ID as a unique integer to identify each help record without the possibility of confusion.

It is assigned sequentially by Help Meister and you cannot change it. When requesting tech support, you will often be asked for it if the issue involves a particular help record.

In a report, you can click on it to view the help record in the same format the help user would see it.

Keywords: ID, ID

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